the Undertone difference
At Undertone we don’t just talk about quality and results, we guarantee them. We are still the only ad provider in the market to offer money-back guarantees:
The Undertone Quality Guarantee™ ensures that when working with Undertone, your ads appear only on high quality digital publishing stages. If you demonstrate that ads from an Undertone insertion order appear on websites, mobile websites or mobile applications that are not part of our Preferred Publisher Portfolio, we will refund the full cost of your campaign, up to $50,000.*
The Standout Brand Guarantee™ ensures that when your objective is brand lift, Undertone delivers. For campaigns with brand lift objectives, we’ll work with you to select the metric that best matches your objective (such as awareness, consideration or intent) and if the campaign does not lift that metric we will refund up to $50,000.** This guarantee is powered through a partnership with Vizu that provides real-time data that allows immediate campaign optimization based on the feedback of users responding to your campaign. To take advantage of the Standout Brand Guarantee, simply indicate this to your sales consultant and they will work with you to select the proper objective and include your participation on the insertion order.***
* This guarantee applies only when the guarantee is expressly referenced in an insertion order signed by Undertone to purchase inventory only from sites in Undertone’s Preferred Publisher Portfolio and is subject to the Terms and Conditions of the Undertone Quality Guarantee.
** This guarantee applies only when the Standout Brand Guarantee is expressly referenced in an insertion order signed by Undertone and is subject to the Terms and Conditions of the Standout Brand Guarantee.
*** Your sales consultant will ensure that your campaign meets the minimum impression requirements needed to deliver a statistically stable result. Survey question(s) will be vetted by Vizu for best practices before your campaign can include the Standout Brand Guarantee.
